Delivery & Returns

Delivery

UK Standard Delivery

• Cost £3.95
• Royal Mail 48 Tracked (2-3 working days from dispatch)
• Orders over £75 are free
• This delivery option can take up to 7 days to receive

UK Next Day Delivery

• Cost £6.95
• Next working day delivery when ordered before 12.30pm
• Royal Mail Special Delivery or FedEX
• Orders placed after this time will be despatched on the following working day
• Orders placed on a weekend will be despatched on Monday

 

Returns

We really hope you’ll be happy with your choice. But we understand that sometimes, for various reasons, this isn’t the case.

You’re welcome to return some or all items from your delivery, as long as:

• They’re unused, in as-new condition and are in the original, undamaged packaging.
• Within 14 days of your delivery arriving, you email [email protected] to tell us your order number and which items you’d like to return.

Unfortunately, items which are personalised cannot be returned unless faulty.

In order for non-personalised items to be eligible for a return, they must be unused and in the same condition as when received, and they must be in the original packaging.

To complete the return process, we will need your order number as proof of purchase.

For items that have been received in a faulty or broken condition, we will request a photo of the item(s) for our records and to understand the issue. Failure to provide a photo may result in the inability to process your exchange or return.